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Executel’s medical answering service helps doctors, physicians, dentists, surgeons, and health providers of all kinds avoid missed calls, get more patients, and manage their practice more efficiently. Whether academic, government, private practice, hospital or hospice our live phone answering receptionists are trained to field a vast array of different calls and medical situations.
From confidential messaging that includes basic office information or authorizing referrals, to reaching out to patients to set appointments, determine next care steps, and send reminders Executel handles as much as our healthcare clients require.
SPECIALIZED:
We provide advanced message scripting, call scheduling, information transmitting, as well as high-tech tracking and monitoring to dramatically reduce exposure and risks of HIPAA violations.
LIVE 24/7:
Health issues can strike at any time which is why Executel is proud to have the fastest pickup times in the industry, as well as competent live operators that can handle after hours on-call emergencies as well as late night prescription dispatches.
CUSTOMIZED:
Every provider or practice is different so we curate a completely custom package of medical answering services for our clients based on a proprietary suite of software using our own in-house specialists.
ACCURACY
As per your requirements, our specialists process and protect sensitive personal health information around the clock while maintaining the highest industry standards.
SCREENING:
For high volume clients our medical answering service effectively screens overflow to either transfer the caller to the right department, take a message or allow them to leave a voicemail.
With our dependable and proven track record in the industry as well as decades of cumulative experience, rest assured that Executel is the ideal medical answering service capable of handling any scope of healthcare requirements.
Contact an Executel representative today and get a free no obligation 7 day trial to experience what truly organized and professional healthcare communications can mean for your practice, hospital, or clinic.